Couple lives in uninhabitable apartment for weeks

After water damage, a couple's apartment in Hamm is uninhabitable. The LEG only reacted when the media intervened.

Hamm – Sabine Martin, a tenant of the LEG apartment in Hamm, experienced a nightmare. After water damage in her apartment destroyed her kitchen furniture and left the apartment under water up to half a meter deep, she was left without help for weeks. Despite numerous attempts to contact the housing company LEG, her inquiries remained unanswered and her phone calls seemed to be blocked – that was her impression. Sabine Martin and her partner, both severely disabled, had to live for more than two months in an apartment with no floor, torn wallpaper and no kitchen furniture, as wa.de describes.

It wasn't until she contacted the wa.de editorial team that things started moving. The LEG, with headquarters in Düsseldorf, the state capital of North Rhine-Westphalia, responded to the editorial team's request and promised to send tradesmen. But the question remains as to why it took so long and why the tenant had to turn to the press for help. The LEG claims that it deals with reported damage and defects immediately. But Sabine Martin's case casts doubt on this statement.